Website policies

Terms of Service

These terms describe use of the Twist Multifamily website, operated by Twist Technology LLC. They apply to website information and features, not to a separately signed agreement for consulting, design, installation, equipment, or other project services.

For the terms governing our contracts, please see Twist's Terms and Conditions.

Website information

The website provides general information about property technology and Twist's services. Descriptions, examples, coverage information, and estimates are not a binding proposal or a guarantee of availability, savings, revenue, financing outcomes, or property value. Project requirements, scope, pricing, and commitments must be confirmed with Twist in a separate agreement.

Assessments, inquiries, and appointments

You may use the website to request an assessment, contact our team, or follow a booking link. Please provide accurate information that you are authorized to share. Submitting an inquiry or booking request does not by itself create a paid engagement or a project contract. Do not submit passwords, payment card details, or confidential third-party information through general inquiry fields.

Twist AI

Twist AI is an automated information tool. Its responses may be incomplete or incorrect and are not binding quotations, engineering advice, legal advice, or project approvals. Confirm important information with our team. Do not include sensitive or confidential information in chat. Chat-specific privacy information is available in the chat interface.

Permitted use

Use the website lawfully. Do not attempt unauthorized access, interfere with site security or availability, introduce malicious software, impersonate another person, or submit spam or deceptive information. Access to administrator tools is limited to authorized users.

Content and third-party materials

Website content, branding, and design belong to Twist or their respective owners. You may view the site and share links to its public pages. Other uses must respect applicable intellectual property rights. Third-party names and marks remain the property of their owners; their appearance does not by itself imply endorsement of every statement on this site.

External services and links

The website may link to third-party services, including appointment booking and product information. Those services operate under their own terms and privacy policies. Twist does not control third-party websites or guarantee their content or availability.

Privacy choices

Our Privacy Policy and Cookie Policy describe website data practices. You can use Manage Preferences to control optional analytics and visitor identification. Using the website or closing its banner does not waive available privacy choices or constitute consent to optional tracking.

Changes and availability

We may update website content and features. The site may be temporarily unavailable for maintenance or other reasons. We may revise these terms as the website changes; the published version will identify its effective date. Nothing in these terms removes rights that applicable law does not permit to be waived.

Contact

Questions about this website or these terms: sales@twisttechnologyllc.com or 877.878.3982.